Contact Glintofficial before returning any items by emailing us at In order for us to help you more quickly, we need you to write the name you ordered in and your order number.

  • You can return the product within 14 days of delivery.
  • The product must be unused and look like when you received it.
  • All barcode labels and seals must remain on the products.
  • All jewelry must be returned in its original packaging without defect.
  • If there are signs that the product is being used, we do not accept the return.
  • Once we have received your return package, we will process your return within 10 days.
  • As soon as the return is approved and a refund has been made, you will receive an email from us with a confirmation that your return is approved.
  • If the return is not accepted, we will send it back to you.
  • It is up to the customer to ensure that the product is faultless, correct and is verified to undergo a return,
  • Do you want to switch to another product? Contact us and we will help you.

Refunds can take up to 14 days, depending on your bank.

For further questions, do not hesitate to contact us at

In the case of the complaint, we kindly request that you share relevant information and the reason for your complaint.