Terms & Conditions
All payments are handled by either Stripe, Klarna, Swish (se) and Paypal. VAT is included for orders within European Union.
Glintofficial never store or transfer any credit card information. Stripe, Klarna, Swish (se) or Paypal handle card information and use technology that allow the identification of the cardholder, and both meet the requirements of the PCI DSS and CAS and utilize PCI-secured payments.
For further questions about how our partners handle information please contact Stripe, Klarna, Swish or PayPal, support.
All orders are shipped from Sweden. For questions about shipping, delivery times or transportation, contact us by email and we will respond as quickly as we can: Hello@glintofficial.com
Under the Distance Contracts you as a consumer have the right to cancel your purchase without specific reason, within 14 days after you received the goods. You will receive a full refund on the condition that the product is unused and returned in its original packaging looking as new.
Returns must be properly packaged. If you simply want to return the product for other reasons, disputes regarding the complaint may be referred to the Board for Consumer Complaints, whose recommendations we follow. If we have shipped a wrong or defective item, please notify us as soon as possible and we will reimburse the fee for return shipment. In all other cases the customer pays for return shipments.
Customers within EU may choose their own preferred method of returning. Customers outside the EU should contact us to be provided with a return label.
Glintofficial reserves the right to change all information, including but not limited to prices, technical specifications, terms of purchase and product offers without prior notice. In the event that a product is sold out, Glintofficial has the right to cancel the order and refund all amounts paid in the best way. Mockberg must also notify the customer of any equivalent replacement products.
We collect basic personal information about our customers when an order is placed. This information is securely stored and is necessary to carry out delivery and to contact you as a customer if a problem should arise, or for important news such as new product launches. We will never disclose any such information to third parties.
Cookies are used on www.glintofficial.com in order to improve your experience on the site. Cookies are very small text files that are stored on your device’s hard drive when you visit websites. We use first-party and third-party cookies for the main purposes of web functionality, web statistics and advertising.
You can set your browser to notify you when a cookie is to be activated. This enables you to reject any usage of cookies or to tell your browser to delete the cookie at the end of your visit. For further information on what cookies we use, please send us an e-mail on Hello@glintofficial.com You have the right to request access to your data and if anything is incorrect you can change or remove it.
This page was last updated on: 10th October 2021